To breathe life into the corporate mold
Service Rules (Terms)
Taizhou Huangyan Xiaolin Mold Co., Ltd.（Hereinafter referred to as：Xiaolin）Details including mold installation service, customer technical staff training, service range and service safeguards four parts.
One,Mold installation:
After the arrival of your mold, Kobayashi dispatch service engineers arrived in the mold installation and commissioning arrive within 24 hours
Second, the customer staff training:
Mold installation is completed, after acceptance by Kobayashi service engineers on-site demonstration operations, and related mold mold operating personnel to operate, repair, maintenance training.
1. Operation Training: master mold operation of the entire process, to understand the principles of the mold.
2. Maintenance Training: master mold works, construction machine and accessories, general fault repair methods.
3. Maintenance Training: Understanding mold works, understand the parts and the whole routine maintenance method deputy dies.
Third, the service scope:
1. Since the date of delivery, one year warranty. (In addition to the use of man-made damage square)
2. The warranty period, in case the quality of the mold problem, Kobayashi responsible for free repair and replacement parts, customers need to bear any cost.
3. After the initial installation of the mold, die operation, simple troubleshooting, maintenance, mold maintenance training, including the church so far.
4. Kobayashi mold structure lifetime free technical advice.
5. telephone service, immediate response service, reporting treatment program within 30 minutes;
Phone need on-site service, reporting treatment program within 45 minutes, within 48 hours nationwide technical personnel to the scene, or subject to customer requirements.
6. Kobayashi technical consultants ready to answer customers in terms of technology and standards questions, and technical guidance.
7. customers buy the mold year, Kobayashi regularly every quarter to provide caring customer service.
Fourth, after-sales service guarantee:
1.Each mold is accompanied by Kobayashi, deputy factory supplied "product manual" (Chinese / English), easy operation inspection.
2.Each deputy has Kobayashi copper mold labels, clearly the fault repair and service calls.
3.Official Websitehttp://www.cnxlmould.com
4.Technical engineers will unscheduled home visit, to solve customer problems.
We promise: to create peace of mind for you die
Taizhou Huangyan Xiaolin Mold Co., Ltd.
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